Canopy by Hilton New Orleans Downtown

Great location for business travelers and actually pretty great for recreational travelers. The only down side to this - and I really hate to hold it against the hotel in this review but it was the bathroom design. The showers are really tight to get in and out of and I wanted it pointed out to make people aware. It may have just been my room but it was not great. As for everything else, the staff was amazing, the lobby was perfect to work in and the food was really good (I do wish room service had returned to the pre-COVID actual dishes concept). Honestly, the price was so great - it makes it easy to overlook anything negative.

First time staying at the Canopy in Nola. Front desk staff was very welcoming. Room was great. We enjoyed our time at the bar. Jenae was very hospitable with recommendations of things to do around the city. Will return and recommend to my family and friends.

Location was perfect walking distance to Bourbon Street. The room was perfect and the staff were all super friendly and polite. The Ginger Roux chef Robert, made the best shrimp and grits that I have ever eaten. I will stay there again!

Spent a few nights here this past weekend & it was a pretty ok experience. Was upgraded to a king suite & it was a great size for 2 people. Beds & pillows were cozy. Shower & bathroom were beautiful! They actually have full sized decent smelling shampoo, conditioner, body wash & lotion. Was happy to see they give you a pump bottle of hand soap & not just a bar like a lot of hotels. The floors are concrete with only 2 area rugs. Some parts of the concrete had chips in them which didn’t look great. No scenic views out of my windows; just of the building next door (but we’re in the city so what do you expect?) The refrigerator in the room (it’s in a drawer under the coffee) wasn’t cold at all even after messing with it a few times. If you’re looking for a microwave, it’s not in your room (at least not mine) it’s on the 3rd floor near the elevators. The staff here is nice & they did tidy the room up every day. I do like that you need to use your key card to access the elevator which is just a little extra safety bonus for me.

In addition to my room being set up nicely, I had an amazing experience being served at Ginger Roux. My waitress, Janae, was so helpful and attentive that she made our dining experience great. To top it off, the food that was served is delicious and full of flavor! 10/10 definitely recommend

Janae was an amazing drink server! She was so sweet, attentive, and made sure I had a great experience from start to finish. She checked in regularly, kept my drinks coming, and had such a positive attitude the whole time. You can really tell she cares about her customers. Definitely 10/10 service — I would absolutely recommend asking for Janae if you visit. She made my experience even better!

I went down to the lobby this morning to grab a quick breakfast before heading out for the day. I was hesitate on what to order to eat. I asked the young lady jane for some recommendations. She advised me to get the veggie omelet which was Devine by the way. As i was waiting though she recommended me some place to visit in nola. I was thrilled speaking with her this morning! Great personality, awesome service! She is the light of canopy nola. When i revisit i hope she is there with her bubbly personality! :)

The rooms were spotless, and the shower was spacious, which I appreciated. I didn't give 5 stars because breakfast was not included. A recent review from 1 month ago said that this hotel didn't give credits for food/beverage, but in our case, we received 25 USD/person/day due to booking through Amazon Express. That might be different from the Hilton membership credits that the other review mentioned, but they do give credits in at least some circumstances.